When will I receive my Order ?

Urgent orders typically takes 7-10 business days to get dispatched to our domestic customers. For normal orders, the dispatch day/time will we be clearly mentioned in the product page. Dispatch day count includes only working days (Saturday, Sunday and other holidays are excluded).

Estimated Delivery Time

    • Metro cities: 2–4 business days

    • Other cities: 4–7 business days

    • Remote or rural areas: 5–10 business days

    • International: Delivery timelines for international orders may vary depending on the destination and customs clearance process, typically ranging from 7 to 21 business days. All applicable customs duties, import taxes, and charges are the responsibility of the customer and are not included in the product or shipping price. Please ensure that your local import regulations allow the purchase of the products you order.

Delivery times may vary depending on product availability, shipping location, and courier partner operations.

You can always get in touch with us on lanacustomercare@gmail.com for any concerns and clarifications.

How to plan my Order ?

Do check whether your area is serviceable by the selected courier partner. Calculate the dispatch date as mentioned above and also consider the courier time/delays. Any other unexpected delays will be informed to you via mail.

How much does shipping cost ?

Domestic shipping charges will be based on the locations and the charges incurred by the delivery partner. Shipping charge will be calculated and will be provided to you before checkout.

International bookings are done offline. You can contact us on lanacustomercare@gmail.com for inquires on international shipment of our products. International shipping charges will be based on weight, location and charges as incurred by the delivery partner.